MyGymTrack — Gym Management
Delete your account
Applies to the MyGymTrack app (in.mygym.app) and web app.
In the app
- Open MyGymTrack and sign in.
- Go to the Profile tab.
- Scroll to the bottom and tap Delete my account.
- Type DELETE to confirm.
Deletion is immediate and cannot be undone.
If you have already uninstalled the app
Email admin@griffinaitech.com from the address on your account, with the subject “Delete my MyGymTrack account”. We will confirm and complete the deletion within 30 days.
What gets deleted
Your account and all data tied to it:
- Your name, email, phone number and profile photo
- Attendance history, streaks and check-in locations
- Workout plans, diet plans, hydration logs and strength records
- Progress photos and body measurements
- Leaderboard entries, friends, challenges and push notification tokens
What is kept, and why
Records of membership fees your gym collected are retained by that gym for its own accounting and legal obligations. These are the gym’s financial records rather than your personal profile.
If you own a gym on MyGymTrack: remove your members and trainers first. Deleting your account while people are still in your gym would destroy their training history along with yours, so the app asks you to clear them out before it will proceed.
Questions: admin@griffinaitech.com